In the premiere episode, Pilot, two bank robbers are seen plotting their impending attack on Fidelity Republic Bank. Within the first 10 minutes of the episode, the crime has gone terribly wrong. Caught in the turmoil inside the bank are Nick Cavanaugh (Tim Daly), a charming homicide detective with eyes for one of the tellers; Malcolm Jones (Chi McBride), the kind and patient bank manager; Kathryn Hale (Kim Raver), a career-driven Assistant D.A.; Jeremy Kates (Scott Wolf), a hotshot surgeon to whom everything has always come easily; Lizzie Miller (Jessica Collins), a compassionate hospital social worker and Jeremys girlfriend; Egan Foote (John Billingsley), a suicidal nebbish looking for a boat loan; Eva Rios (Lourdes Benedicto), a single mom and bank teller who has fallen for Nick; Franny (Camille Guaty), Evas party girl younger sister and the bank teller who got Eva her job; and Felicia Jones (Dana Davis), Malcolms sheltered daughter who came to the bank just to borrow the car.

Revolving through police, legal and medical worlds, the series is one of hope and rebirth, as the characters continue to reinvent themselves in a positive way or are haunted by fateful decisions from which they struggle to recover.

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